The Departments of Sainik Welfare / Rajya Sainik Boards in the States / UTs are responsible for the following functions:

  1. Control and Coordinate the work of ZSW Offices in the State and ensure their effective functioning.
  2. Maintain liaison with Ministries of the State, State undertaking and enterprises and Banks to seek vacancies for Ex-Servicemen and widows as per reservation policy of the State and as per recruitment rules, monitor such vacancies and ensure Ex-Servicemen or widows fill these up, and have the policy on reservation for ESM in the State amended in conformity with that of Centre. They ensure that ESM are given due place in the 100 point roster prepared by States / UTs in accordance with their reservation policy and be a member of the Subordinate Selection Board of the State to ensure above.
  3. Promoting measures for the welfare and resettlement of Ex-Servicemen and families of serving / deceased personnel of the Armed Forces.
  4. Disseminating information to the general public regarding the Armed Forces in the country and for taking measures to enhance interest in Armed Forces amongst general public.
  5. Administering the Zila Sainik Welfare Offices in the State in accordance with the rules and instructions prescribed by the Central and State Govts including annual inspections. In coordination with the administration of the State, ensure that vacancies of ZSWO and their staff are filled on occurrence.
  6. Carry out any duty assigned by Secretary, KSB.
  7. Submit papers to KSB for claiming 50 percent expenditure for establishment expenditure of Department of Sainik Welfare / RSB and ZSWO / ZSBs of the State.
  8. Maintain up to date statistics of ESM, disabled ESM, widows and dependents and families of serving defence personnel under the heads pensioners and non pensioners both for ESM and widows.
  9. Ensure timely submission of reports and returns to KSB.
  10. Organize annual RSB meeting under Chairmanship of Governor / Chief Minister and Amalgamated Special Fund meeting under chairmanship of Governor of the State. At these meetings a review is made of the welfare and rehabilitation measures, fresh policies formulated and implemented.
  11. Seek and monitor employment opportunities for ESM and widows in the private sector.
  12. Assist ESM and widows in planning and funding of self-employment ventures.
  13. Organize Armed Forces Flag Day Fund committee meetings in order to fix targets for various State and voluntary agencies to enhance collection drive throughout the year. Maintain the Amalgamated Special Fund and institute welfare schemes in the State from these funds as per decisions of the Management Committee of these funds.
  14. Undertake additional welfare measures for Ex-Servicemen and widows. Give wide publicity to welfare measures being undertaken by the Department through the media.
  15. Hold Ex-Servicemen rallies and pension Adalats to propagate various concessions being extended and settle on the spot functional and other problems projected by Ex-Servicemen and their dependents.
  16. Report to DGR/Secy KSB on the Ex-Servicemen training being conducted in respective states and make suggestions with regard to changes in courses commensurate with changing trends.
  17. Conduct Annual Inspection of the ZSBs and submit report to the DCs, Chief Secretary, KSB.
  18. Ensure that only, ESM are employed in the RSBs / ZSBs to qualify for the 50% Central share towards pay and allowances. Employment of civilian employees must be undertaken with the prior approval of the KSB / MoD.
  19. Establish e-mail connectivity with ZSBs / RSBs and KSB.
  20. Conduct Zonal Meetings of the zones as nominated by KSB.


  1. Responsibilities of Zila Sainik Welfare Offices / Zila Sainik Board
    1. Disseminating information to the general public regarding the Armed Forces in the country and constantly endeavouring to promote and maintain a feeling of goodwill between civilian population, service personnel and Ex-Servicemen.
    2. Monitoring the welfare of families of servicemen and Ex-Servicemen and assisting them in representing their cases with local administration or Defence authorities. Welfare organizers employed in each ZSWO / RSB play a crucial role in establishing contact with the clientele in their homes, listing their problems, needs and aspirations, providing in-puts on these to ZSWO / RSB, resolving these, and spreading awareness of the resettlement and welfare measures in place which they can avail-of.
    3. Giving information to general public regarding the conditions of service in the Armed Forces and to assist intending candidates in approaching the appropriate recruiting authorities for purposes of enlistment.
    4. Keeping a watch on the adequacy of the number of pension paying offices / branch post offices paying pension.
    5. Scrutinizing applications for relief from various military and civil charitable funds and making suitable recommendations.
    6. Granting financial relief to Ex-Servicemen and their dependents from funds at their disposal and recommending cases of ESM and their dependents for financial assistance from KSB.
  2. The welfare responsibilities of Zila Sainik Welfare Offices (ZSWOs) will encompass all such traditional activities which were already being performed by these offices with particular reference to the following:
    1. Settlement of financial problems such as pension and other retirement / release benefits / dues to Ex-Servicemen and grants and assistance in kind to Ex-Servicemen beneficiaries and dependents from the Central / State Governments or other Organizations such as the Indian Red Cross Society etc.
    2. Providing assistance for settlement of land and other disputes.
    3. Assist families of serving personnel staying separately during their absence away on duty.
    4. Promote and maintain under guidance of the State Rajya Sainik Boards, welfare measures in the District such as Rest House for Ex-Servicemen, old age pensioners' homes, vocational and other training facilities and hostel for children of serving defence personnel and Ex-Servicemen.
    5. Mobilise assistance for medical treatment in Military / Civil hospitals.
    6. Maintain liaison with other welfare Organizations such as the Indian Red Cross Society, NGOs and voluntary agencies to enhance additional sources of welfare and concessions for Ex-Servicemen and their families / dependents in the Districts.
    7. Maintain an Up To date register of war widows, dependents and those disabled in action with a view to ensure their welfare.
    8. To represent KSB, Ministry of Defence (Government of India) in Court Cases under their jurisdiction in which these Organizations have been made respondent.
    9. Provide Ex-Servicemen and family pensioners information about Ex-Servicemen Contributory Health Scheme (ECHS).
    10. Ensure that their ZSBs are duly inspected by the Director, RSB every year.
  3. The responsibilities of the Zila Sainik Welfare Offices (ZSWOs) / Rajya Sainik Boards (ZSBs) with regard to resettlement of ESM are:
    1. To maintain close and effective liaison for purpose of resettlement through employment of Ex-Servicemen with :
      1. Local Central / State / private industrial organization.
      2. Local employment exchange particularly in States where it has cosponsoring powers for reemployment of Ex-Servicemen.
      3. Local revenue authorities in connection with schemes for resettlement on land of ESM.
      4. District Industries / Block Development Offices and assisting those Ex-Servicemen desirous of setting up small scale industries.
    2. Assist Ex-Servicemen in forming and setting up cooperatives for their self-employment.
    3. Provide all resettlement assistance to war widows, dependents and war disabled as well as to those who died / disabled while in service due to attributable reasons.
    4. Assist Ex-Servicemen in preparing of project reports for self-employment ventures and in obtaining loans under DGR resettlement schemes.
  4. The other functions and responsibilities of Zila Sainik Welfare Offices (ZSWOs) / Rajya Sainik Boards (ZSBs) are as follows:
    1. Organize Armed Forces Flag Day under aegis of the President ZSB (District Collector) and Flag Day collections and any other authorized fund raising measures in the district.
    2. Organize rallies / reunion of Ex-Servicemen. Organize welfare meetings with President ZSB to resolve problems of Ex-Servicemen and widows, preferably once each month on a fixed day.
    3. Explore avenues for providing educational & vocational training facilities for Ex-Servicemen and their dependents to enable them to seek employment or set up self employment venture.
    4. Assist three Services whenever called upon to do so to disseminate information within the district regarding terms and conditions of service in the Armed Forces. Provide publicity for recruitment notice and for assistance rendered by the Armed Forces in times of national calamities. Publicize notification of awards of gallantry and other decorations, introduction of welfare schemes of service personnel and their families.